Terms & Conditions

Terms & Conditions of the My Natural Bliss website, accessed at www.mynaturalbliss.com.au

www.mynaturalbliss.com.au is owned and operated by Keragela Pty Ltd (ABN 62 127 323 997), trading as My Natural Bliss.

The following Terms and Conditions apply to the use of the My Natural Bliss website (“Website”), the materials and information contained herein and related services made available via this Website. If you do not agree to these Terms and Conditions, please do not visit or use the Website.

My Natural Bliss may from time to time change this Website (including these Terms & Conditions of use). Please read these Terms and Conditions and re-read before subsequent use.

General Disclaimer:

My Natural Bliss, its representatives and associated agents are not liable to you or any other for any loss in connection with the use of this Website or a Linked Website. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.

Exclusion of Liability and Overall Disclaimer:

The materials and information provided on this Website and related communications are provided on an “as is” basis.

My Natural Bliss assumes no responsibility for, and makes no representations to you or any other person with respect to the accuracy of the information on this Website. Any reference to products or services on this Website is for information purposes only and does not constitute an endorsement or a recommendation of those products or services by My Natural Bliss.

Subject to any non-excludable provisions in the Trade Practices Act, 1974 (Australia), My Natural Bliss expressly disclaims any implied or express warranties or conditions of any kind, including warranties of merchantable quality, fitness for a particular purpose, or non-infringement of intellectual property rights relating to information or materials accessible from or on this Website.

My Natural Bliss shall not be liable to you for any damages whatsoever including, but without limitation, special, indirect, consequential or incidental damages, and including, but without limitation, damages resulting from use of or reliance on the materials or information presented on this Website, loss of profits or revenues, business interruption, loss of programs or other data on your information systems or costs of replacement goods, or otherwise, even if My Natural Bliss is expressly advised of the possibility of such loss or damages.


My Natural Bliss will honor warranties as specified by any of its respective brands on this website from time to time. For warranty claims, goods must be returned exclusively to My Natural Bliss with a full written explanation of the fault or issue and with proof of purchase from My Natural Bliss, together with your contact details (name, address, phone number/email). Goods which are damaged through any means which have arisen through non-normal, negligent or inappropriate use will not be accepted for warranty service, repair, replacement or refund. Warranties must not be claimed at other brand dealer service centres, retail or online outlets. My Natural Bliss will not accept warranty service of any kind for goods not purchased from this website. If we choose to refund we will not refund the shipping costs.

The Terms and Conditions are effective until terminated by My Natural Bliss and My Natural Bliss may terminate this agreement and your access to the Website at any time without notice. In the event of termination you are no longer authorised to access the Website, but all restrictions imposed on you and all disclaimers and limitations of liability set out in the Terms and Conditions will survive.

Privacy Policy:

It is your responsibility to read and familiarise yourself with the My Natural Bliss Privacy Policy. If you are under the age of 18, you must not use this Website without the consent of your parent or guardian who must read and agree to the My Natural Bliss Privacy Policy and Terms and Conditions.

You acknowledge and agree that we have the right to access and disclose your information in order to comply with applicable laws and lawful government requests, and to protect My Natural Bliss or its users. My Natural Bliss shall only share your personal data with companies and organisations in order to enable us to perform credit checks and to process your order. You hereby consent to us so doing. You should not send any information or material that you consider to be confidential or proprietary to My Natural Bliss or any other person through this Website. Any information or material sent to My Natural Bliss at, or through this Website, is deemed to be not confidential.

Use of this Website:

You may be required to register to use some of the features on this Website. We may change registration requirements from time to time and without notice. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your information change, please notify us immediately at the following e-mail address sales@mynaturalbliss.com.au.


You must comply with all proprietary and copyright notices on this Website.

This Website is owned by My Natural Bliss and its associates, and is subject to copyright. The information on this Website is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia), you must not in any form or by any means:

a. copy, adapt, reproduce, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or material on this website;

b. alter, decompile, disassemble, reverse engineer or modify any material or information that you receive from this website which can be accessed through this website; or

c. use or apply, for commercial purposes any material or information on this website, without the prior written consent of My Natural Bliss.

All trademarks, brands and names appearing on this Website are the property of their respective owners. Nothing contained on this Website should be construed as granting any licence or right of use of any trade mark or part of any trade mark displayed on the Site without the express written permission of My Natural Bliss or third party owner.

You use this Website at your own risk. You agree that you will be personally responsible for your use of this Website and for all of your communication and activity on this Website. We reserve the right to deny you access to this Website, or any part of this Website, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this Website on a temporary or permanent basis and any decision to do so is final.

Promotional Codes:

Any promotional codes must be used at the time of purchase. We are unable to apply a promotional code to an existing order in retrospect. Promotional codes have issue and end dates. You must use your promotional code within the specified timeframe.  My Natural Bliss is not responsible for failure to redeem promotional codes within the validity period and will only extended validity periods at our own discretion. Promotional codes cannot be used on Gift Voucher purchases.

Sizes and Measurements:

My Natural Bliss does not warrant that any 'sizes' stated in relation to any products conform to any particular standard. While My Natural Bliss makes every attempt to provide accurate measurements, sizes and fit guides, the ‘measurements’, ‘sizes’ and ‘fit guides’ are provided as a guide and for general information only and should be treated as such.

a. The Customer acknowledges that the nature of the Product is such that there are no standardised size measurements. Accordingly, the 'size' stated for a Product on the Website is only a general guide as to the physical measurements of the Product.

b. My Natural Bliss excludes any warranties, terms or conditions that the ‘sizes’ stated in relation to the Product conform to any particular standard; or that the ‘size’ for a particular type or range of Product corresponds with the ‘size’ of another type or range of Product.

c. The Customer acknowledges that (subject only to any statutory cooling-off period) no refund, return or replacement may be provided where the sole reason for the request is that the wrong size was ordered.


Please ensure that the shipping address details provided for your order are correct. My Natural Bliss is not responsible for incorrect addresses, refused shipments, or unclaimed parcels. Parcels returned to My Natural Bliss for any reason may be subject to a returned freight charge and a resending fee.

International Customers:

Your order may be subject to import duties and taxes, which are levied once the package reaches your nominated country. My Natural Bliss is not responsible for these additional charges. Should charges be levied in your country, and should you refuse to pay them, your credit card may be charged for all outgoing and return delivery charges that may be incurred by My Natural Bliss. When the returned merchandise is received by My Natural Bliss, you will only be issued with a store credit minus all charges incurred by your shipment being returned to My Natural Bliss. You may also be subject to a restocking fee. If you have questions regarding customs or duties charges and procedures in your country, it is your responsibility to contact your local customs office before placing your order. You are also liable for clearance charges and return shipping if your package is returned to My Natural Bliss due to your country's import restrictions. If your country denies any package for any reason, you are responsible for all resulting fees that are incurred during the shipment's return to us. Please check your country's taxes, duties, fees, and import restrictions before ordering from our Website.

My Natural Bliss is not responsible for refused or abandoned shipments. You are liable for any and all duties, taxes, return shipping, a restocking fee and associated fees when you refuse or abandon a shipment from My Natural Bliss.

This includes the following reasons:

1. Your refusal to pay duties or taxes.

2. You provide an invalid address.

3. A carrier makes two unsuccessful attempts to deliver a shipment to your home, but cannot because you are away and/or do not pay duties and taxes on the shipment.

4. Your parcel is returned by customs because its contents are not allowed to be imported into your country.

5. Your refusal of any shipment for any reason.

6. By not ensuring that you receive your delivery or that your parcel is collected within the specified timeframe.

www.mynaturalbliss.com.au Links and Third Party Representation on this Website:

My Natural Bliss makes no representations or warranties about any other website which you may access through this Website (“Other Website”). When you access an Other Website, that Other Website is independent from this Website, and My Natural Bliss has no control over the content on that Other Website. Any link to an Other Website is provided as a convenience to users of this Site. Other Websites are not under the control of My Natural Bliss, and My Natural Bliss is not responsible for the accuracy of any information on any Other Website.

If you have any questions about these Terms and Conditions please contact My Natural Bliss prior to accessing the Website and/or making any purchases.